With the continuous progress of technology and life, people's purchase of products has also been improved. The purchase of natural stone products is also critical, but stone consumers are also eye-catching the after-sales service work of stone enterprises.
In the past, buy appliances is self-contained to go to the mall to buy, but also a separate buy now, marketing more, consumers in the way a few benefits, will set together to buy household appliances, and select holidays or preferential purchase, some even to participate in the online group purchase purchase, which reflects the service type modern marketing, so that consumers get the best and the most satisfactory products and professional services.
After years of development, stone industry has transformed from the past single stone exhibition hall and simple purchase habits to the real real sample display and experiential shopping habits, and businesses are doing everything possible to improve sales services. With the improvement of consumer awareness, there is a higher demand for design effect and decoration style. They are pursuing their own personality, specializing in decoration company design and construction. However, many consumers do not work on the decoration company, the charge is high, especially the material rebate is big, so that the owners are skeptical. Smart owners even go to the market to understand the market. Some consumers are directly looking for decoration companies, only responsible for design and construction. The phenomenon is common that the materials are designated by the owner or to the market.
The key to the market expansion of stone enterprises is the key
In order to achieve the wishes of consumers, many stone businesses began to innovate continuously, no matter in products or on display, or on supporting services, they have been improved to increase retail share. Up to now, stone marketing has been greatly improved, businesses are making efforts in design and exhibition, thoughtful, considerate and considerate in service, so that consumers get "honorable" services. They are learning to sell themselves, start to understand what consumers need, start studying consumer habits and consumer mindset, and start solving problems for consumers. They also come home to serve, understand the situation and maintain guidance.
I learned from the conversation with consumers: "the service is much better now. I just wanted to come over to see the product, but I was moved by the genuine service of shopping guide. Sometimes, not only did the transaction succeed, but also made friends in several stone circles". They also said, "sometimes buying products is to buy services, feel good, buy products, and the requirements for products are not so high. Guan Jian can get the enthusiasm and respect of the other when they buy them. When people use them, they can care and solve problems quickly." Through the heart of the consumer, we should think that one more care and more love and a professional service have real returns. Stone sale is no longer the cold store shopping in the past. It should be rich in stone culture, real scene display application effect, professional guidance shopping and sincere service attitude, so that stone industry can develop healthfully.